Services

HVAC

Heating and air conditioning will be furnished during business hours, pursuant to the hours in your lease, Monday through Friday.

Should you require an adjustment to the heating/cooling in your suite, please submit a work order request , as the controls to the system are through our computerized state of the art energy management system. The thermostats in your office are sensitive devices which can easily be thrown out of calibration, and we ask that you refrain from making your own adjustment with these.

During non-business hours, air conditioning will be available for a charge as outlined in your lease agreement and will be invoiced monthly. Instructions and a Tenant Manager for utilizing the after-hours HVAC access system have been provided in your offices for your convenience.

To receive after-hours heating, ventilation and air conditioning, authorized users can utilize a telephone interface system as well as a Web interface. Authorized users have been provided a Tenant ID with a PIN for identification and access into the system. Access to the after-hours HVAC access system can be generated from your home telephone, cell phone or by the web. This can be programmed days, weeks, even up to a year in advance.

To promote effective energy management practices, the HVAC system will no longer run automatically on Saturdays or on specified "other days" such as the day after Thanksgiving. However, in compliance with lease agreements, all services during standard Saturday lease hours or on these designated "other days" will remain complimentary, as previously provided.

Should you intend to occupy your suite during these hours, you will need to generate a request via telephone or our Internet Website. This process grants you the flexibility to request service for the duration you require on that day. Please note that any services after regular lease hours will be billable.

The telephone access number for the new system is (949) 356-6200 and the web address is http://98.189.75.29.

Additional information is available in the Forms section of this Tenant Handbook.